Frequently Asked Questions
I'm trying to access my journal using "My ESC" login details, but the journal's website does not recognise me. What should I do?
When selecting a full-text article on the journal’s website, you will be asked to sign in (unless the article is free to access or Open Access).
DO NOT USE the login boxes as these are reserved for non-members, but click on the 'Sign in through society site' to the left of our heart logo.
After clicking on the 'Sign in through society site' link, you will arrive on a page where you must enter your “My ESC” account details.
Once you sign in, you are returned to your full-text article.
I'm an ESC member, so why can't I access the journals?
Being an ESC member does not entitle you to access all ESC journals. However, like all ESC members, you can benefit from very special rates.
Note: ESC Professional Members have online access to European Heart Journal (EHJ), Cardiovascular Research (CVR), EHJ - Quality of Care and Clinical Outcomes (EHJ-QQCO).
I'm an association member, so why don't I receive the association's journal?
Your membership may or may not include the association's journal (print or online only), as it's a benefit that depends on your membership level. Please contact your association for more details on membership benefits.
I attended my association's congress last year, so why don't I have access to the online journal?
The benefit of the journal is no longer linked to the association's congress. Please contact your association to see whether or not your membership includes the journal, or if you need to upgrade your membership to get access.
I registered for the ESC Congress, what are the benefits ? Am I entitled to a journal subscription?
If you registered for the ESC Congress, you benefit from several advantages such as a 45% discount on the registration for the ESC Congress, or online abstract supplement of the European Heart Journal. Please find all the benefits here. For your information, the online versions of EHJ and CVR are not linked to the congress but are included in the ESC Professional Membership. This membership includes a free online access to the journals: European Heart Journal (EHJ), Cardiovascular Research (CVR), EHJ - Quality of Care and Clinical Outcomes (EHJ-QQCO).
If you already benefitted from this opportunity to join the ESC Community last year, you will be invited to renew your membership at preferential rates.
An upgrade to the paper version of your chosen journal remains an option for an extra fee of € 283 (European Heart JournalCardiovascular Research) € 284 () and € 134 (EHJ - Quality of Care and Clinical Outcomes).
I have a print subscription and I haven't received the journal for XX months. Is there a problem with my subscription?
Please verify that the address section in your "MyESC" account is up to date and especially the one selected for journal delivery. If you chose to receive your journal at the hospital, then please check with the relevant hospital staff.
If there is no problem on your side, then do not hesitate to let us know so we can investigate with the publisher and re-order your missing copies.
I do not remember my username and password, so can you send my journal login details?
Your journal login details are exactly the same as those you use to access your "My ESC” account. Your Username is your e-mail address followed by the password you chose for your "My ESC" account. For security reasons, we have no view upon your confidential password. If you require a new password, then please use the “Forgot password?” function available here.
Can I read my journal on my app?
The new ESC Journals app enables you to access all of the journals in the ESC family, published by OUP, both online and offline. You can download the ESC Journals app from the Apple App Store.
If you are already using the ESC Journals app, you will need to download the latest update.
Kindly find more information on “How to sign in to the app as an ESC member” by clicking here.
We are happy to help should your problems persist, or if you have other ESC publications related difficulties not treated above.
Please use our Contact Us form for further assistance.
Last update : 21/10/22