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Your Attendance Guide

Heart Failure 2024, Lisbon & Online, 11 - 14 May


All you need to know for a smooth congress experience

Onsite in Lisbon
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Online around the world
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We look forward to welcoming you in Lisbon or online. Not yet registered? Register now!

To make the most of your congress experience, please review the checklist below.  This page is regularly updated. We invite you to see additional information closer to the congress.

 

Onsite in Lisbon

Before you travel

We are very pleased to welcome you in Lisbon. See the information below to ensure your journey is as fast and easy as possible.

Print your badge

To ensure you can access the congress and start enjoying the sessions without delay, your congress badge must be printed in colour and presented at the congress entrance. Otherwise, you may be invited to print it in the registration area and face delays in entering the Congress.

Follow this link to print your badge

Please note: digital versions on mobile phones, tablets and other devices will not be accepted. 

You can also access this link through your My ESC account.  Go to Congresses > My congress activity to come > Manage and print your badge from the top right of your screen.

Need assistance? Contact us and we will be happy to help.

Create your programme

Browse through the Scientific Programme and select the sessions you don’t want to miss.

To personalise your programme we recommend you sign in first (in the top right corner of the screen) with your My ESC login and password.

To include the sessions you don’t want to miss in your personal programme, click on the heart. The session will be saved in “My Programme”.

Important: Please note that the programme times are displayed on local times in Lisbon, Portugal.

Programme at a glance

A printable PDF of the scientific programme is also available for your convenience.

Download the Mobile App 

It allows instant access to all sessions, presentations, abstracts, industry partners, maps, general information & the latest news.

The “Heart Failure 2024” Mobile App will be available soon in the App Store® and Google Play. 

Onsite Wi-Fi

Wi-Fi is available in all the congress areas 

  • Wi-Fi name: hf-congress
  • Password: hf-congress

When you arrive in Lisbon

Getting to the congress

Centro de Congressos de Lisboa (CCL)

Praça das Indústrias

1300-307 Lisbon

Portugal

See more on transportation to Lisbon

See more information on transportation to the congress venue

Opening hours 

  • Friday, 10 May
    • Registration and Speaker Service Centre: 15:00 to 18:00
  • Saturday, 11 May
    • Registration and Speaker Service Centre: 07:30 to 17:00
    • Scientific sessions: 08:30 to 17:00
    • Inaugural session 17:15 to 18:15
    • Exhibition area: 09:00 to 17:00
    • Members Lounge: 08:00 to 17:30
  • Sunday, 12 May
    • Registration and Speaker Service Centre: 08:00 to 16:30
    • Scientific sessions: 08:30 to 17:00
    • Exhibition area: 09:00 to 17:00
    • Members Lounge: 08:00 to 17:00
  • Monday, 13 May
    • Registration and Speaker Service Centre: 08:00 to 16:30
    • Scientific sessions: 08:30 to 17:00
    • Exhibition area: 09:00 to 17:00
    • Members Lounge: 08:00 to 17:00
  • Tuesday, 14 May
    • Registration and Speaker Service Centre: 08:00 to 12:00
    • Scientific sessions: 08:30 to 12:45
    • Exhibition area: 09:00 to 13:00
    • Members Lounge: 08:00 to 12:45

Lisbon Time zone is Western European Summer Time (WEST, UTC+01:00)

While at the congress

More Than Just Science at Heart Failure 2024

With this much exciting science to take in, you might need a few minutes to recharge! HFA Members can stop at the Members Lounge and a dedicated Fellows Room will be available for the Fellows of the HFA. A quiet, connected space to relax or work in. Sit down, have a coffee and chat with old and new friends.

You never know who you’ll see there; get ready to make new connections and benefit from the provided services and setting (catering area, internet corner with printer, self-charging station and HFA journal distribution).

Not a Member yet? It's not too late to join!

Visit the HFA-ESC Stand and find out more about your Association:

  • How to become a member and make the most of your HFA membership
  • Upcoming certification exam and post-graduate courses
  • Webinars, research and publications and HFA Discoveries

Social events

Don't forget to join the special events organised for you onsite:

- Networking event on Saturday 11 May at 18:15, after the Inaugural session in front of Lecture room 1

Spread the word about #HeartFailure2024

A promotional toolkit with graphical elements is available to help with the promotion of Heart Failure 2024 to your network.
Tweet along with us using the official hashtag #heartfailure2024 and share the latest highlights. Engage with the community. Please note that video recordings of sessions and posting of videos is not allowed on social media.

20 years of HFA

This year HFA is celebrating its 20th anniversary, find out more about the 20 years challenge and get a chance to win a free registration to Heart Failure 2025!

#20yearsHFA 

Childcare 

HFA does not provide any childcare service this year.

Other facilities at the congress

Cloakroom

Luggage and cloakroom facilities are available within the venue.

Lunch breaks

Restaurant and cash bars are located within the venue.

After the congress

Scientific Resources

Presentations on-demand, to watch again or view the ones you have missed, will be accessible on the congress platform, to all registered delegates until 28 May.

HFA Members and Fellows of the HFA can access these resources on ESC 365, the cardiology knowledge hub, from 28 May and all year long.

Not yet an HFA Member? Join now!

Continuing Medical Education (CME) Credit and Certificate of Attendance

Heart Failure 2024 has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®) for a maximum of 21,5 European CME credits (ECMEC®s).

  • Onsite delegates: Access your certificate of attendance and CME credits from 31 May

In your My ESC account, go to ‘Congress History’ and select ‘Manage’ to download the certificate. You may be asked to complete an EACCME evaluation form prior to download.

Please consult the dedicated page for more information.

Any questions?

This page is regularly updated. We invite you to check regularly for updates.

We're always here to help you.

 

Online around the world

Create your programme

Browse through the Scientific Programme.

To personalise your programme we recommend you sign in first (in the top right corner of the screen) with your My ESC login and password.

To include the sessions you don’t want to miss in your personal programme, click on the heart. The session will be saved in “My Programme”.

Important: Please note that the programme times are displayed on local times in Lisbon, Portugal.

Programme at a glance

A printable PDF of the scientific programme is also available for your convenience.

Technical recommendations

The Heart Failure 2024 platform is designed with a responsive interface that is mobile friendly but for an optimal experience, we recommend that you access the platform on a desktop computer.

Supported browsers

We support the most current versions of Chrome, Safari, Edge and Firefox. Chrome is the preferred browser.

Tips for the best experience

  • Disable your web browser’s ad blocker (this is normally done through the Settings in your browser). Turning off the ad blocker will help us confirm your attendance and deliver your CME credits.
  • Zoom out on your web browser to see the full room view. To zoom out/in, press CTRL while using your mouse scroll wheel.
  • If you can’t hear a presentation: Ensure the volume on your computer speakers is turned up and that the sound is not muted. Using the button at the bottom left of the video, confirm the volume level.

How can I interact during the presentation?

As an online delegate you will be able to interact and exchange with the session speakers via a Q&A window on the right of the presentation where you can ask questions and interact with other participants through the Forums. Each of your posts will be identified with your name and country, allowing the audience to recognise your contribution.

All posts* should be made in English so the global community can understand and respond.


*ESC term and conditions: Participants guarantee that the content he/she submits on the Forum is not obscene, threatening, harassing, deceptive, invasive of another’s privacy, offensive, defamatory of any person, illegal or otherwise deliberately intended to upset or harm other users. The European Society of Cardiology reserves the right, at its sole discretion, to edit, refuse to publish, and remove any user’s content from ESC websites at any time and without prior notice.

How can I interact with an abstract or clinical case presenter in the Research Gateway?

When consulting a presentation, you can use the following functionalities - Like, or Comment to post a message.
Presenters are invited to check back on their presentation(s) throughout the congress to respond to comments and/or questions that may arise.
If you enjoy a presentation, please make sure to Like it – and contribute to the rating of the content online! (see the "Best Rated" section) – this will help other participants find and enjoy the content.

Spread the word about #HeartFailure2024

Tweet along with us using the official hashtag #HeartFailure2024 and share the latest highlights. Engage with the community. Please note that video recordings of sessions and posting of videos is not allowed on social media.

20 years of HFA

This year HFA is celebrating its 20 years anniversary, find out more about the 20 years challenge and get a chance to win a free registration to Heart Failure 2025!

#20yearsHFA 

After the congress

Scientific resources

Presentations on-demand, to watch again or view the ones you have missed, will be accessible on the congress platform, to all registered delegates until 28 May.

HFA Members and Fellows of the HFA can access these resources on ESC 365, the cardiology knowledge hub, from 28 May and all year long.

Not yet an HFA Member? Join now!

Continuing Medical Education (CME) Credit and Certificate of Attendance

Heart Failure 2024 has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®) for a maximum of 21,5 European CME credits (ECMEC®s).

  • Onsite delegates: Access your certificate of attendance and CME credits from 31 May
  • Online delegates: Access your certificate of attendance and CME credits from 20 June

In your My ESC account, go to ‘Congress History’ and select ‘Manage’ to download the certificate. You may be asked to complete an EACCME evaluation form prior to download.

Please consult the dedicated page for more information.

Any questions?

This page is regularly updated. We invite you to check regularly for updates.

If you have read the above and have a question do not hesitate to contact the congress team.

We're always here to help you.