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Frequently Asked Questions - ICNC-CT 2021 Virtual

The congress will start on 9 May at 14:00 CEST and will end on 11 May at 17:20 CEST.

Technical recommendations

The ICNC-CT 2021 Virtual platform is designed with a responsive interface that is mobile friendly but for an optimal experience, we recommend that you access the platform on a desktop computer.

Supported Browsers

We support the most current versions of Chrome, Safari, Edge and Firefox. Chrome is the preferred browser.

Tips for the best experience

  • Disable your web browser’s ad blocker (this is normally done through the Settings in your browser). Turning off the ad blocker will help us confirm your attendance and deliver your CME credits.
  • Zoom out on your web browser to see the full room view. To zoom out/in, press CTRL while using your mouse scroll wheel.
  • If you can’t hear a presentation: Ensure the volume on your computer speakers is turned up and that the sound is not muted. Using the button at the bottom left of the video, confirm the volume level.


We recommend you register early to save time and benefit from the best fees.

How do I register?

To register, you will be asked to sign in to your My ESC account. If you do not have a My ESC account, you will need to create one during the registration process, which will take about two minutes.

Register now

Who is eligible to register?

Registration is reserved for certified healthcare professionals, associated press and other stakeholders in science, management, and prevention of cardiovascular disease.

I can’t attend or I’m not sure I can be present for the whole congress. How can I still access the scientific presentations?

We are sorry you will miss the online event and interaction with your peers.
Resources will be available on the event platform until 25 May. As of 26 May congress resources will be available via ESC 365 for all delegates registered to ICNC-CT 2021 Virtual.

How do I access to the event platform?

You will need to login with your MyESC account details to access the event platform.

My ESC Account

For any questions about your My ESC Account, we invite you to consult the dedicated webpage.

Continuing Medical Education (CME) Credits and certificate of attendance

The ICNC-CT 2021 Virtual, Sophia Antipolis, France, 09/05/2021-11/05/2021 has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®) with 10 European CME credits (ECMEC®s). Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity.

Accreditation will be based on the real time tracked spent viewing scientific sessions from 9 to 11 May and for all on-demand scientific sessions viewed until 25 May 2021 (except for the informal sessions that took place in the Live Abstract Discussions Rooms on 9 May 2021 at 17:10 CEST and 10 May 2021 at 18:10 CEST) within a maximum of 10 European CME credits (ECMEC®s).

How to receive your CME certificate

The CME certificate will be available after the congress as of 14 June and will be based on the real time tracked spent viewing scientific sessions from 9 to 11 May and for all on-demand sessions viewed until 25 May 2021, except for the informal sessions that took place in the Live Abstract Discussions Rooms (9 May 2021 at 17:10 CEST and 10 May 2021 at 18:10 CEST).

Please be aware that any tracking blockers on your device or browser may prevent us from tracking your activity properly, with the result that the CME points will not be added on your certificate of attendance and cannot be claimed after the event.

To access your credits as of 14 June:

  1. Please complete the EACCME evaluation form
  2. Retrieve your CME certificate after the congress from your My ESC account.

I practice in the United States of America / Canada: how can I claim credits?

Through an agreement between the Union Européenne des Médecins Spécialistes and the American Medical Association, physicians may convert EACCME® credits to an equivalent number of AMA PRA Category 1 CreditsTM. Information on the process to convert EACCME® credit to AMA credit can be found at

Live educational activities, occurring outside of Canada, recognised by the UEMS-EACCME® for ECMEC®s are deemed to be Accredited Group Learning Activities (Section 1) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada.

Should you need any additional information, please contact us at

How can I claim my certificate of attendance?

To claim your certificate of attendance please contact

Scientific Programme

How can I access the full programme?

The full programme can be found here.

Exact starting times may differ slightly, we’d advise you to join five minutes early to ensure you do not miss the start. Presentations will be made available on demand within 24 hours.

Time Zones

The official event time zone is Central European Summer Time (CEST).

Translation and Subtitles

All presentations are in English. Translations are not available.

Faculty and presenters

At what time will my presentation be broadcast?

We invite you to access your agreement form to find the details related to your contribution to ICNC-CT 2021 Virtual, including the broadcast date and time of your presentation.

Kindly consider that timing can vary slightly, therefore we advise you to connect five minutes before the scheduled broadcast time.

Where can I find/watch my presentation again?

All presentations will be made available on demand 24 hours after broadcast. The content will be accessible to all registered participants on the congress platform until 25 May 2021, then via ESC 365 all year long.

How can I interact with viewers during the broadcast of my presentation?

A Forum is available to give speakers the opportunity to exchange directly with viewers. Your presence online in the Forum at the time of your presentation would be most appreciated.

To enter the Forum and interact with the audience:

  1. Connect to the platform on the day/time of your presentation
    Please note, the times indicated are approximate, so we ask you to connect five minutes before and, if possible, plan to stay longer than your actual presentation to accommodate any unexpected delays in the broadcast.
  2. During your presentation you will see a Forum window on the side of the screen. Use the chat function to enter the Forum. Each of your posts will be identified with your name and country, allowing the audience to recognise your contribution.

The Forum is an area for scientific exchange rather than a questions and answers page.

Whom should I contact if I have another question?

Interactive features

How can I interact during the presentation?

Most sessions will have a Q&A window on the right of the presentation where you can ask questions and interact with other participants through the Forums. Each of your posts will be identified with your name and country, allowing the audience to recognise your contribution.

All posts* should be made in English so the global community can understand and respond.

*ESC term and conditions: Participants guarantee that the content he/she submits on the Forum is not obscene, threatening, harassing, deceptive, invasive of another’s privacy, offensive, defamatory of any person, illegal or otherwise deliberately intended to upset or harm other users. The European Society of Cardiology reserves the right, at its sole discretion, to edit, refuse to publish, and remove any user’s content from ESC websites at any time and without prior notice.

How can I interact with an abstract or clinical case presenter in the on-demand programme?

When consulting a presentation, you can use the following functionalities - Like, or Comment to post a message.
Presenters are invited to check back on their presentation(s) throughout the congress to respond to comments and/or questions that may arise.
If you enjoy a presentation, please make sure to Like it – and contribute to the rating of the content online! (see the "Best Rated" section) – this will help other participants find and enjoy the content

Social Media

What is the official hashtag for ICNC-CT 2021 Virtual?

Tweet along with us using the official hashtag #ICNC_CT. Share the latest highlights. Engage with the community. Take screenshots of the points you wish to tweet about.

No video recordings of sessions and no posting of videos on social media are allowed.

Where can I find the ESC on social media?

We have an amazing team of Twitter Ambassadors who will live-tweet during the event.

Follow them on Twitter and join the conversation:

Ambassador names

Twitter handles

Pál Maurovich-Horvat


Alessia Gimelli


Victoria Delgado


Han Naung Tun 


Manish Motwani


Andreas Giannopoulos



Industry Partners

Where can I find information about Industry Partners activities?

You may access the industry section on our website. Once the online platform is live, you may access the Exhibition tab through the main menu to find details related to their entities and activities.

Will Industry have scientific sessions?

Yes. Industry Sponsored Session will be shortly available on the online programme under Types & Tracks: Satellite Symposium .

Presentations will be made available in On-Demand within 24 hours. Replaying and watching sessions from the congress will be available on the platform until 25 May 2021, then via ESC 365 all year long. Industry Sponsored Sessions content which will be accessible to all for 1 year (MyESC account is required to access resources).

What’s on the programme from the industry partners?

Don't miss our industry partner presentations. Details on programme will come soon.


I’m accredited press. How do I register?

We invite you to register at no charge through this link before the congress starts to be able to view sessions and access the scientific resources on the event platform until 25 May 2021, then via ESC 365 all year long (reserved for registered participants only).

Where can I find press material?

To receive press material or information about interview opportunities, please apply for accreditation here and contact

Contact us

Please note that the Frequently Asked Question (FAQ) page is updated regularly. 

If you have read the above and your question is not answered do not hesitate to contact the congress team. We're always here to help you.