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No, the congress is cancelled.
Your registration fee will be refunded in full as soon as possible. We recognise the disappointment and inconvenience this has caused, and we are waiving our normal reimbursement rules.
You will be automatically refunded on the credit card you used to register. In case the payment was done by bank transfer you can add the bank details in your MY ESC account. Note that the registration will only be refunded to the account used for the payment of your registration.
You do not need to apply, your registration will be automatically cancelled and refunded.
If you cancelled your participation to the congress before the official cancellation was announced, you will need to provide an official document stating that you were unable to attend due to travel restrictions. Please send this by email.
The ESC will not refund individual airline ticket costs. Please contact your airline directly regarding ticket cancellations and your hotel or booking agent regarding your accommodation. If you purchased travel insurance, you should contact your provider for information and next steps.
If the ESC reserved your flight and/or hotel, we will cancel these on your behalf. No action is required on your part. If you booked your flight and/or hotel yourself, please contact your airline and booking agent directly.
Yes. Kindly notify us so we can log this information on your abstract.
Publication is linked to presentation at a congress. We therefore, at this time, cannot inform you about potential publication.
Yes, If you wish to submit to another event, kindly notify us so we can log this information on your abstract.
As per our sales terms and conditions, the ESC will refund sums paid by industry partners for contractual commitments less 25% for administrative fees. For any queries regarding refunds, please contact us.
As ACVC cancelled the exam, the full registration fee will be refunded in the coming weeks. However, ACVC is not liable for any cost incurred by the cancellation of accommodation and travel arrangements.
We are investigating opportunities for delivering the exams near the ESC Congress dates in Amsterdam.
We encourage you to keep your membership with its many benefits available throughout the year. You will not be reimbursed automatically, however, you are entitled to cancel your membership as outlined in the ESC Sales Conditions. Due to the exceptional circumstances presented by COVID-19, the membership cancellation period has been extended to 7 April 2020 on the condition that you have not accessed any of the benefits online.
Please contact us.
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