European Society of Cardiology
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Welcome to the European Society of Cardiology. Our mission: to reduce the burden of cardiovascular disease in Europe
 
The European Heart House

ESC Web Site Terms & Conditions

These general Terms and Conditions govern the use of the ESC Web Site and its entire range of products and services available online.

The European Society of Cardiology is, hereinafter, referred interchangeably with the ‘ESC’. The ESC Web Site refers to the website of the European Society of Cardiology: www.escardio.org. These General Terms and Conditions govern the use of the ESC Web Site (www.escardio.org) and its entire range of products and services available online.

The ESC Web Site is owned and operated by the European Society of Cardiology; its registered office is located at the address mentioned below. The ESC Web site is in English, which is the official language for external ESC communications. These General Terms & Conditions are also available in French upon request - please fill in the Contact Us form

By using the ESC Web Site, you agree to comply with these Terms and Conditions. Please read them carefully as they contain important and legal information with regard to the ESC Web Site. They imply rights and obligations from and to the ESC. For certain products and services, specific terms may apply. When applicable, the ESC may complement these Terms & Conditions with specific Rules & Regulations posted at the product or service web location. In the event of any conflict or inconsistency the latter shall prevail.

The ESC reserves the right to amend these Terms & Conditions at its sole discretion, without prior notice, with the proviso that details of the amendments are published on the ESC Web Site. They become effective from the time of posting. Your use of the ESC Web Site after the posting constitutes your acceptance to the modified Terms & Conditions.

Should you require further information or have comments on the ESC Terms & Conditions, please use the Contact Us form.

ESC Identity

European Society of Cardiology
European Heart House
2035 route des Colles
Les Templiers
BP 179
06903 Sophia Antipolis Cedex
France

Tel: 33 (0)4 92 94 76 00
Fax: 33 (0)4 92 94 76 01
Email: usercontact@escardio.org
Web Site: ESC website welcome page

Society governed by the law dated 1st July 1901.
Registered at Grasse - France on 08/04/1992 N° 1/10006 – Official Journal N°18 - 29/04/1992
Tourism agreement N° AG.0006.00.0002
Intracommunautary VAT FR 89 403 299 480

Copyright - Intellectual Property

The ESC Web Site is owned by the European Society of Cardiology. All content on the ESC Web Site is copyright under French and International law established by the Intellectual Property Code.

All content on the ESC Web Site (including without limitation all articles, statements, texts, images, logos and design) is copyright © 1997 – 2010 European Society of Cardiology. All rights reserved.

Content from the ESC Web Site, with the exception of the ESC Logo* and any corporate identity resources, may be copied and distributed on a limited basis for non-commercial purposes only, provided that any material copied remains intact and that all copies include the following notice in a clearly visible position: “Copyright © 1997 – 2010 European Society of Cardiology. All rights reserved”. These materials are for personal use only.

*The ESC Logo is a registered trademark and its use is protected under international copyright laws. Reproduction or use of the ESC logo, without the prior written permission of the ESC, is strictly prohibited.

Copy, modification or use the ESC Web Site or its contents for any commercial purpose without the authorisation of the ESC is a violation of patent, copyright and other proprietary rights including intellectual property rights owned by the ESC and/or its contributors. Any copying or redistribution for commercial purposes or for compensation of any kind requires prior written permission from the ESC.

The use of the ESC corporate visuals (including, but not limited to, graphics, images, videos…) and ESC corporate motto use is subject to written authorisation by the ESC.

Any unapproved use may result in actions being taken by the ESC to require removal of material concerned from display/distribution and possible legal action. For more information, please refer to the ESC Corporate Identity Rules & Regulations  For any question on Intellectual Property, please use the Contact Us form.

ESC Web Site General Conditions

Content, products and services

The ESC Web Site and all of its component elements, including text, graphics, images, hyperlinks and other materials supplied by ESC contributors and/or third parties, is for general educational and informational purposes only and must not take the place of professional medical advice. Those seeking medical advice should always consult their physician or other medical professional.

The ESC cannot endorse all statements or opinions made on the ESC Web Site. Under no circumstances will the ESC be held liable for any decision taken or acted upon as a result of reliance on the content of the ESC Web Site. Please refer to the Disclaimer for complete information on this matter.

The ESC reserves the right to add, modify or remove any information, products and/or services from the ESC Web Site at any time and without notice.

Access to certain content is available only to users who have registered to ‘My ESC’, the secured and personalised account that the ESC offers at no charge. Similarly, access to certain other content is conditional upon subscription to a particular product or service (eg online access to ESC Journals is subject to annual subscription to the ESC related Journal) or upon membership/user status.

The ESC disclaims any responsibility concerning the information and/or materials on sites hyperlinked from the ESC Web Site.

Policies

Hyperlinking Policies

The ESC Web Site Hyperlinking Policies govern the rules and regulations of linking to and from the ESC Web Site.

  • External hyperlinks from the ESC Web Site

The ESC Web Site hosts a number of links to external websites from www.escardio.org. In providing these links, the ESC does not endorse the content, the products, services or viewpoints expressed by these external websites. The ESC Web Site Terms and Conditions no longer apply when you leave the ESC Web Site. The terms and conditions of the linked site then apply.

  • Hyperlink to the ESC Web Site

Hyperlinking to the ESC is permitted under limited conditions. Please read the ESC Web Site Hyperlinking Policy Document   (103KB) for more information.

User registration

User registration, via ‘My ESC’, is required to access personal services online and certain online content. The user is responsible for maintaining the confidentiality of his/her account login details. The user registration is unique and personal. It should not be shared with anyone.

The ESC shall not be held responsible for unauthorised use of the user’s account by a third party to whom the user may have, intentionally or not, disclosed his/her account login details.

For more details, please read the ESC Privacy Policy

General Online Sales Conditions

Contractual Regulations

These General Online Sales Conditions govern all online sales, between the European Society of Cardiology and the purchaser, concerning products and/or services ordered on the ESC Web Site via ‘My ESC’.

These conditions are subject to change at any time and without prior notice, provided that details of all amendments are published on the ESC Web Site.

By ordering products and/or services on the ESC Web Site, you agree to these General Online Sales Conditions and any specific terms (‘Rules & Regulations’) which may complement these conditions.

Prior to validating your order online, please read these Conditions carefully as well as the Rules & Regulations posted on the service or product ordering page.

The ESC reserves the right to refuse to accept your order if the ESC finds that you are in breach of these Terms & Conditions.

Identity of the Seller

European Society of Cardiology
2035 route des Colles
Les Templiers
BP 179
06903 Sophia Antipolis Cedex
France

Tel: 33 (0)4 92 94 76 00
Fax: 33 (0)4 92 94 76 01
Email: usercontact@escardio.org

Society governed by the law dated 1st July 1901.

Registered at Grasse – France - on 08/04/1992 N° 1/10006 – Official Journal N°18 - 29/04/1992
Tourism agreement N° AG.0006.00.0002
Intracommunautary VAT FR 89 403 299 480

Products & Services

Services offered online via 'My ESC' offer the possibility to acquire certain products and services such as registration to congresses and meetings organised by the ESC.

Not all products, services or publications can be purchased online. When the online ordering is not available, the product or service can be purchased via paper form and fax/post. Please consult the related product or service page to find out the ordering procedures for a specific product or service.

The ESC reserves the right to change or remove particular ordering methods without prior notice. Changes in the ordering procedure will be posted on the product or service page. Products & Services are available for order whilst they are posted on the ESC Web Site and/or during the ordering period specified.

Online Sales Conditions

Product & Service Pricing Policy

Products and services sold online, via ‘My ESC’, may be purchased in Euros only.

Except where otherwise mentioned, the price displayed for each product or service is inclusive of tax (VAT included).

For a specific product, several different pricings may apply depending upon various components such as the date of purchase (eg early fees for congress registration).

The ESC reserves the right to modify its product & service pricing at any time, although products/services will be billed according to the price applicable when the order was submitted by the purchaser.

When applicable and unless specified otherwise, shipping costs are not included in the product price.

Product & Service Characteristics

The ESC attempts to be as accurate as possible in the description of product and/or services characteristics available on the ESC Web Site. However, the ESC does not warrant that online descriptions are error-free and/or 100% accurate. The ESC is not contractually bound by these descriptions. Any decision taken by the purchaser, based on product/service characteristics, is the purchaser’s sole responsibility.

For questions on product or service characteristics, please fill in the Contact Us form

Ordering Process – General Rules

Language

The ESC ordering process is in English which is the official communication language of the ESC.

Ordering Process

  • The purchaser logs in to ‘My ESC’. To order online ESC products or services, the purchaser is required to have an active ‘My ESC’ account and to log in.
  • Once logged in, the purchaser chooses the product or service to order and follows the ordering steps
  • The first step is the selection of the various elements of the product/service offer. The total price is then calculated based on the selections and is in euros only.
  • The second step is the review and acceptance of the order by the purchaser (pricing, delivery and invoicing addresses, acceptance of the General Terms & Conditions…). At this stage, most of the order elements are still changeable. Without acceptance of the General Terms and Conditions and, if applicable, of the Rules & Regulations, the purchaser cannot proceed to the final step.
  • The final step is the capture in secured mode of the payment details. By providing his/her payment details and submitting the order at the end of this step, the purchaser gives authorisation to process the order.
  • Upon submission of the order, an order number is automatically attributed to the current order. At this stage, the order is no longer modifiable nor cancellable online by the purchaser. For any subsequent changes to the order the purchaser needs to contact the ESC directly. Specific terms may apply depending upon the product/service. These are outlined in the Rules and Regulation specific to the product/service.

Upon completion and submission of the order, an email is sent to the purchaser with the following information:

  • Identity of the Seller (ESC)
  • Order Number
  • Product/service main characteristics
  • Total Pricing
  • Customer service contact details
  • Details of how to access the order via ‘My ESC’

This acknowledgment is not an acknowledgment of order. It simply confirms that the ESC has received the order and will process in a timely manner, based on the information provided by the purchaser at the time of the order.

Should there be any differences between the order placed online and the information contained in this acknowledgment, please inform the ESC immediately by filling in the Contact Us form. The product/service and the Order Number should be quoted in the request.


Acknowledgment of Order

  • Upon validation of the order by the ESC, an Order Confirmation is sent by email to the purchaser to confirm that the order and payment have been processed by the ESC.
  • The confirmation provides the following information:
    • Identity of the Seller (ESC)
    • Order Number
    • Product/service main characteristics
    • Order details and totals
    • Total paid
    • Cancellation Conditions
    • Hyperlink to the Terms & Conditions
    • Customer service contact details

    The confirmation may include any changes which may have occurred due to non-availability of the original products/services selected or due to other factors.

Payment

  • Online orders are payable via Credit Cards (AMEX, Visa, EuroCard/Master Card) and in Euros only.

Invoice

  • An invoice is not automatically sent to the purchaser.
  • The purchaser can request an invoice when submitting his/her order online or by filling in the Contact Us form.

Order Cancellation

  • Withdrawal

The purchaser has a 7-working-day withdrawal period from the date of receipt of the Acknowledgement of Order for events (congresses, meetings, training..) or from the date of receipt of the product(s).

The withdrawal period is not applicable for orders concerning an event which commences prior to the end of the withdrawal period and is also not applicable for certain specific products (as defined by the French consumer code).

The product/service will be refunded, excluding the costs of its return if applicable, if the request for withdrawal is sent to the ESC prior to the end date of the withdrawal period. To withdraw your order, please fill in the Contact Us form.

  • Cancellation

The terms below apply to any cancellation occurring after the legal withdrawal period.

For products/services - such as, but not limited to, congresses and meetings - specific cancellation conditions apply. The Rules & Regulations for these product/services include the cancellation conditions.

For all other products/services, no additional cancellation policy applies apart from the legal withdrawal as described above.

Acceptance of the Online Sales Conditions

By ordering products and/or services on the ESC Web Site, you agree to these General Online Sales Conditions and any specific terms (‘Rules & Regulations’) that may complement these conditions.

Prior to submitting your order online, please read these conditions carefully as well as the Rules & Regulations posted at the service or product ordering page.

The information stored by the ESC will stand as proof of all the transactions and financial operations related to the order.

Unavailability/Force Majeure

In the event of industrial disruption or other unforeseen circumstances, the ESC accepts no responsibility for loss of moneys incurred by the purchaser and/or by the recipient of the product/service bought.

The ESC disclaims all responsibilities for the unavailability of the ESC Web Site due to unexpected conditions.

Arbitration Clause

Any disputes arising out of or in connection with online sales or to these Terms & Conditions shall be brought before the court at Tribunal de Grand Instance, 06310 Grasse, France and will be governed and analysed according to French law, based on their merits, independently of the rules concerning conflicting legislation.

Customer Service

For any information, comments or questions not covered in any of these Terms & Conditions please use the Contact Us form.

Alternatively, please write to:

The European Society of Cardiology
Customer Service
2035 route des Colles
Les Templiers
BP 179
06903 Sophia Antipolis Cedex
France


Disclaimer

The ESC cannot endorse all statements or opinions made on the web site. Regardless of the vast professional knowledge and scientific expertise in the field of cardiology that the ESC possesses, the ESC cannot inspect all information to determine the truthfulness, accuracy, reliability, completeness or relevancy thereof.

The component information of the ESC Web Site is not intended or implied to be a substitute for professional medical advice or medical care. The advice of a medical professional should always be sought prior to commencing any form of medical treatment. To this end, all component information contained within the web site is done so for solely educational purposes. The ESC and all of its staff, agents and members disclaim any and all warranties and representations with regards to the information contained on the ESC Web Site. This includes any implied warranties and conditions that may be derived from the aforementioned web site information.

Liability

UNDER NO CIRCUMSTANCES WILL THE EUROPEAN SOCIETY OF CARDIOLOGY OR ANY AFFILIATED STAFF OR WEB SITE CONTRIBUTORS, BE LIABLE TO YOU, AS A WEB SITE VISITOR OR ANY OTHER PERSON OR BODY, FOR ANY DECISION TAKEN OR ACTED UPON AS A RESULT OF RELIANCE ON THE INFORMATION OR PHILOSOPHIES CONTAINED OR EXPRESSED WITHIN THE ESC WEB SITE . YOU AGREE THAT NEITHER THE ESC NOR ANY AFFILIATED STAFF OR WEB SITE CONTRIBUTORS, WILL BE RESPONSIBLE FOR ANY LOSS OR DAMAGE (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES), OR LOSS OF DATA OR LOSS OF PROFIT, EVEN IF THE ESC OR ANY AFFILIATED STAFF OR WEB SITE CONTRIBUTORS, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS.

Indemnity

You irrevocably indemnify the ESC and its affiliated staff and web site contributors, from and against, any and all losses, damages and costs, suffered or incurred by the ESC and its affiliated staff and web contributors, of whatsoever nature, arising out of or in connection with, your use, provision, or distribution of information or any part of the ESC Web Site component contents, that arise in relation to any breach of these Terms and Conditions by you.

Legal Jurisdiction and Applicable Law

Any disputes relating to the ESC Web Site or to these Terms & Conditions shall be brought before the court at Tribunal de Grand Instance, 06310 Grasse, France and will be governed and analysed according to French law, on their merits, independently of the rules concerning conflicting legislation.


Last updated : 30 Mar 2009