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Congress Registration FAQs

ESC Congresses



Individuals

How can I register for a congress?

Registrations for all our congress are now processed entirely online through our website, with a personal My ESC account. Please follow the link on the registration page of the relevant congress  to start the registration process.

I am an agent/booking coordinator. How can I register delegates for a congress?

A specific “Third party registration service has been set up to manage the registration for your delegates. In order to use this service, click on the “Third party” link on congress registration webpage of your choice.

What is included in my registration fee?

Not all the congresses include the same items. Please visit the registration page of the congress you wish to attend for more information; all included items are always listed on the top of the congress registration page.

How can I get an invitation letter for a visa application?

You may download a customised invitation letter from your My ESC account. Such an invitation is intended to help potential delegates raise travel funds or obtain a visa. Please note, however, this does not bind the ESC to provide financial support.

Which is the official agency for AIFA submissions (pre-richieste AIFA)?

According to Italian legislation, any marketing authorisation holder or pharmaceutical company responsible for the commercialisation of a drug, which organises or helps to organise – whether by direct or indirect funding in Italy or abroad – a congress or a meeting on topics related to the use of medicines, shall notify the competent unit of the Italian Medicines Agency (AIFA) at least 60 days before the date of the event to ensure adherence to strict technical criteria providing further knowledge in the fields of chemistry, pharmaceutical technology, biochemistry, physiology, pathology and clinical medicine.

Please refer to the congress you are interested in to find out which is the official agency for AIFA submissions (pre-richieste AIFA).

Which payment methods are accepted? Can I pay by bank transfer?

For online registration we accept payment by credit card (VISA, MasterCard and American Express) and bank transfer. For on-site registration, payment can be made by credit card (VISA, MasterCard and American Express) and cash. The payment method by default is credit card: however, provided you register before the late -fee deadline, you will also be given the choice to select payment by bank transfer. By submitting your registration in this way, we shall be able to provide you with a correctly addressed invoice (with full bank details) for payment after about three working days.

Which currencies are accepted?

All credit card transactions are processed in Euros. When a congress is taking place in a country that does not use Euros, we shall accept cash payments on-site in the local currency, as well as in Euros.

What is the FESC fee?

The designation of the FESC (Fellow of the ESC) title honours ESC Members who have made outstanding contributions in the field of cardiology. An ESC Fellow is a cardiologist who has had a number of years of experience in the field and has distinguished himself or herself individually in clinical, educational, investigational, organisational or professional aspects of cardiology. For more detailed information, please visit our ESC Fellowship web page.

Is there special fee for ESC Members? Is there a special fee for association members?

There is no special fee for basic ESC members, however there are special discounts for ESC Professional and ESC Professional Plus Members - information on the full benefits of ESC memberships is listed on our website.

Each congress has slightly different fee categories for the relevant Association members. Please visit our website and select the registration page of the congress you wish to attend for more information.

How can I get my congress badge?

For ESC Congress, the congress badge is sent to all ESC Professional Members, Plus Members, FESC and Faculty registered before 30 June. This allows a straightforward access to the congress. All other delegates will receive a voucher by email to collect their badge onsite.

For other ESC Congresses, the badge will be sent in advance for delegates registered before the late fee deadline. Delegates registered after the late fee deadline will receive a voucher to collect their badge onsite.

When and to whom will the vouchers for on-site badge collection be sent?

The vouchers are sent to both the participants and the company/agency which made the registration right after it has been confirmed, which can take approximately three workings days.

Can I register an accompanying person?

No, the congresses are only accessible to certified healthcare professionals, associated press, industry representatives and other stakeholders in science, management and prevention of cardiovascular disease.

When will I get my registration confirmation/invoice?

Once you have submitted and paid your online registration you will immediately receive a registration confirmation by email. The invoice will be available within 24 hours in your My ESC account.

Can I replace one delegate with another?

A name change is accepted under specific conditions. Please refer to the general registration conditions of the congress you are registered for and contact the registration department.

Can I cancel a registration?

Cancellation of a registration is accepted under certain conditions. Please refer to the general registration conditions of the congress you are registered for and contact the registration department.

Are children allowed to attend?

Children are not permitted at the congress beyond the Registration area. For some congresses there are childcare facilities available during the congress. You can refer to the attendance guide of the congress of your choice  to see if such a service is offered.

Can I register on site?

Absolutely, you may register on site every day of the congress. However you should be aware that the on-site registration area can be very busy (especially on the first day of a congress), so please ensure you allow plenty of time to register before attending any sessions. For this reason, we have extended the on-line registration services for all congresses until approximately one week before each congress to allow you the maximum amount of time to preregister and be able to simply turn up and collect your badge.

Groups

How can I register a group?

Registration for all our congresses is processed entirely online through our website. If you wish to register a group, select your congress and go the registration page. Click on the Group Registration button to start your registrations. Note that you first need to make a My ESC Account in your name and company name if haven’t already got one.

What information do I need to provide to register a delegate?

We require the following details for each participant you wish to register:

First name and Family name, and a personal email address. Please note that the email address cannot be the same for all delegates, and if the information is not properly provided the registration will be rejected.

Can I send you a list of delegates to register?

No. The registrations can only be processed online. You may upload the delegate information from an Excel sheet by using the template provided on your online group page. You are also able to transfer to your new group delegate information from previous groups you have registered .

Can I pay for the group now and give the names later?

Registration fees are based on the date of receipt and are only applicable if both the delegate information and the payment are received before the relevant deadline: otherwise the higher registration fee will be applied. For instance, it is not possible to pay for early-fee registrations during that period and provide the delegates' names during the late-fee period.

How can I get an invitation letter for a delegate’s visa application?

If you need an invitation letter for your delegates you can send a request.

Can I pay by bank transfer/credit card?

Payment by credit card and bank transfer are both possible from your group account.

I have made a group registration and wish to make a payment by bank transfer: where can I find your bank details?

You must go to your online group account and click on the “Get Quote” button to get a proforma invoice with bank details or you can request a proforma invoice with bank details by email.

Where can I get an invoice from?

An invoice will be issued upon receipt of payment on our account and will be available within 24 hours in the Payment section of your group.

Are your bank account details the same for each congress/department?

No, they are different for each congress. Our bank account details are available on the invoice and the request for funds. Note that you should use your group number as reference for any payment you make.

 

May I collect the certificates of attendance for the whole of my group or a few colleagues without them being present?

No: certificates of attendance have to be collected individually.

Your question wasn't in the list? Contact us using the form at the bottom of this page.

The FAQ page has been updated on 9 March 2020