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Frequently Asked Questions - ESC Digital Health Week

30 November - 3 December

This content in this section refers to the previous congress. It is only here for reference purposes.


Do I need to register for ESC Digital Health Week?

In an effort to further support healthcare professionals around the world, the ESC has decided, exceptionally for 2020, to offer complimentary registration to this online event. The digital event is available at no charge but pre-registration is mandatory.

You will be asked to sign-in to your My ESC account. If you do not have a My ESC account you will need to create one during the registration process, this will take you two minutes to fill in.
Please note that group or third-party registration is not available and that delegates must register themselves.

Who can register for ESC Digital Health Week?

ESC Digital Health Week is accessible to healthcare professionals, associated press and other stakeholders in the science, management and prevention of cardiovascular disease.

I can’t attend ESC Digital Health Week. How can I access the scientific presentations?

We are sorry you will miss the online event and interaction with your peers.
You will be able to access presentations on-demand until 4 January 2021. You just need to register now to benefit from these resources.

My Account

I forgot my password

Please enter your email address here. You will receive an automatic email in your inbox, please check your spam folder if you don't see it - to reset your password.

I don't remember my username

Please note that your username is the email address you used to create your My ESC account. You can reset your password here. An automatic email will be sent to reset your password, please check your spam folder if you don't receive it.

I need to change my email

Follow the steps below:

  1. Sign in to your My ESC account with the email address currently associated to it
  2. Use the "Forgot Password" feature if you cannot remember your password
  3. Update your information

Remember to use the new address as the username for any future connections to your My ESC account.

Scientific Programme

How can I access the full programme?

Access the full programme here.

Exact starting times may differ slightly, please plan to join 5 minutes early to ensure you do not miss the start of the presentation.
Please note that dates/times are automatically calculated according to your browser’s time zone.
Presentations will be made available on-demand within 24 hours. All presentations will be available until 4 January for those who register to the online event.

Translation and subtitles

All presentations are made in English. Translations are not available.
You can watch the presentation again on-demand.


Most sessions will have a Q&A window where you can ask questions and interact with other participants through the Forums.

How can I ask a question during the Live Sessions programme?

During the presentation, you will see a Q&A window on the side where you can use the comment feature to ask your question.

How can I access the Forums to interact with faculty and other participants?

The forum is open in each session to give you the opportunity for scientific exchange with other participants*. Add your posts in the forum window to the right of the presentation.
Each of your posts will be identified with your name and country, allowing the audience to recognise your contribution. All posts should be made in English so the global community can understand and respond.

*ESC term and conditions: Participants guarantee that the content he/she submits on the Forum is not obscene, threatening, harassing, deceptive, invasive of another’s privacy, offensive, defamatory of any person, illegal or otherwise deliberately intended to upset or harm other users. The European Society of Cardiology reserves the right, at its sole discretion, to edit, refuse to publish, and remove any User’s content from ESC Websites at any time and without prior notice.

Technical recommendations

For an optimal experience, we recommend that you open the ESC Digital Health Week platform on a desktop in full screen (at least 1000x640 pixels) using either Chrome or Firefox. It is not advised to watch on a mobile phone.

Browser compatibility

Windows PC:

  • Firefox – latest version
  • Chrome – latest version
  • Internet Explorer 11 or newer
  • Edge – latest version


  • Firefox – latest version
  • Chrome – latest version
  • Safari – latest version

Tips for a successful and convenient congress experience

For the best online experience, please ensure that you zoom out on your web browser to see the full room view.
If you are using Google Chrome:

  • Simultaneously press Ctrl and – on your keyboard to zoom out
  • Simultaneously press Ctrl and + on your keyboard to zoom in

On Windows 10:

  • To set screen zoom, right-click on your desktop and select Display settings from the popup menu. Zoom can be adjusted in the popup window.


I am looking for press registration

There is no dedicated press registration at ESC Digital Health Week. We invite you to register at no charge through this link before the congress starts to be able to view sessions and access the scientific resources until 5 January 2021 (reserved for registered participants only).

Social Media

What are the ESC’s Social Media platforms?

You can join us on our different platforms:

  • Facebook: @europeansocietyofcardiology
  • Twitter:
    o Main account: @escardio
    o Journals account: @ESC_Journals
    o News account: @ESCardioNews
  • LinkedIn: European Society of Cardiology
  • Instagram: @europeansocietyofcardiology

What are the ESC’s official hashtags?

When tweeting about ESC Digital Health Week please use only the official hashtag: #ESCDigitalWeek

Can I share the content on social media and how?

We encourage you to share the new science presented; how this will impact your region and your practice; your own thoughts and reflections; tag your wider community so that more of your peers learn from you what is new at #ESCDigitalWeek

If you have read the above and your question is not answered

The page may be updated. You can also contact the congress team. Email: