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Frequently Asked Questions - ESC Asia with APSC & AFC

ESC Asia with APSC & AFC, Starting at 16:00 SGT on Thursday, 2 December & ending on Saturday, 4 December at 21:15 SGT.

This content refers to the previous congress. It is only here for reference purposes.

How to access the Digital Platform

The congress platform is now open.

Access the Scientific Programme.

Not yet registered ? It’s not too late - Registration will grant you access to the platform with the scientific resources until 16 December 2021. Register now.


How do I register for ESC Asia 2021 with APSC & AFC?

To register, you will need to sign in to your My ESC account. If you do not have a My ESC account you will need to create one during the registration process.

Register now.

Who is eligible to register for ESC Asia 2021 with APSC & AFC?

Registration is reserved to certified healthcare professionals, associated press, healthcare industry representatives and other stakeholders involved in the science, management and prevention of cardiovascular disease.

I can’t attend ESC Asia 2021 with APSC & AFC. How can I access the scientific presentations?

We’re sorry you’ll miss the Congress. You will be able to access presentations on-demand until 16 December 2021. You just need to register now to benefit from these resources.

My Account

I forgot my password

Please enter your email address here. You will receive an automatic email in your inbox, please check your spam folder if you don't see it - to reset your password.

I don't remember my username

Please note that your username is the email address you used to create your My ESC account. You can reset your password here. An automatic email will be sent to reset your password, please check your spam folder if you don't receive it.

I need to change my email

Follow the steps below:

  1. Sign in to your My ESC account with the email address currently associated to it
  2. Use the "Forgot Password" feature if you cannot remember your password
  3. Update your information

Remember to use the new address as username for any future connections to your My ESC account.


Technical Recommendations

For an optimal experience we recommend that you open the ESC Asia 2021 platform on a desktop in full screen (at least 1000 x 640 pixels) using either Chrome or Firefox. It is not advised to watch on a mobile phone.

Browser compatibility

Windows PC:

  • Firefox - latest version
  • Chrome - latest version
  • Internet Explorer 11 or newer
  • Edge - latest version


  • Firefox - latest version
  • Chrome - latest version
  • Safari - latest version

Getting the best view

For the best digital experience, please ensure that you zoom out on your web browser to see the full room view.

If you are using Google Chrome:

  • Simultaneously press Ctrl and – on your keyboard to zoom out
  • Simultaneously press Ctrl and + on your keyboard to zoom in

On Windows 10:

  • To set screen zoom, right click on your desktop and select Display settings from the popup menu. Zoom can be adjusted in the popup window.

I can’t hear the presentation

Please ensure the volume on your computer speakers is turned up and that the sound of the presentation is not muted. If the sound does not work when the video us playing, click the volume button at the bottom left of the video.

Continuing Medical Education (CME) Credits and certificate of attendance

An application has been submitted for the accreditation to the European Accreditation Council for Continuing Medical Education (EACCME) to provide CME activities for attending medical specialists. Scientific live content and video on demand sessions will be eligible for CME credits.

The EACCME® is an institution of the European Union of Medical Specialists (UEMS)

How can I claim my certificate of attendance?

You will need to complete a short questionnaire to receive your certificate (mandatory). The questionnaire and instructions will be available on the congress webpages after the congress.

I practice in the United States of America / Canada: how can I claim credits?

Through an agreement between the European Union of Medical Specialists and the American Medical Association, physicians may convert EACCME® credits to an equivalent number of AMA PRA Category 1 Credits™. Information on the process to convert EACCME® credits to AMA credits can be found here.

Live educational activities occurring outside of Canada, recognised by the UEMS-EACCME® for ECMEC® credits, are deemed to be Accredited Group Learning Activities (Section 1) as defined by the


Scientific Programme

How can I access the full programme?

Access the Scientific Programme. Times are adjusted to your computer settings.

Exact starting times may differ slightly, please plan to join 5 minutes earlier to ensure you do not miss the start of the presentation.

Presentations will be made available On-Demand within 24 hours. All presentations will be available until 16 December 2021 for those who are registered to the online event. 

Translation and subtitles

All presentations are made in English. Translations are not available.

You can replay the presentations and English subtitles will be available in videos on demand.

Time zones

The official event time zone is Singapore Time (SGT). On the scientific programme search tool, times are adjusted to your computer settings.

ESC_Asia_TimeZone 1500 V2.jpg



How can I interact during the presentations?

Most sessions will have a Q&A window on the right of the presentation where you can ask questions and interact with other participants through the Forums.

Each of your posts will be identified with your name and country, allowing the audience to recognise your contribution.

All posts should be made in English so the global community can understand and respond.

ESC term and conditions: Participants guarantee that the content he/she submits on the Forum is not obscene, threatening, harassing, deceptive, invasive of another’s privacy, offensive, defamatory of any person, illegal or otherwise deliberately intended to upset or harm other users. The European Society of Cardiology reserves the right, at its sole discretion, to edit, refuse to publish, and remove any user’s content from ESC Websites at any time and without prior notice.

How can I interact with an abstract presenter in the Research Gateway?

Once you have selected the abstract on demand, please click on the dedicated icon (envelop) below to ask a question to the presenter.


What time will my presentation be broadcast?

We invite you taccess your agreement form to find the details related to your contribution to ESC Asia 2021 with APSC and AFC including the date and time your presentation will be broadcasted (please note that the timing information on our agreement form is at CET / Paris time).

Kindly consider that timing can slightly vary, therefore we advise you to connect 5 minutes earlier than your scheduled time.

Where can I find/watch my presentation again?

All presentations will be available on demand 24 hours after broadcast and available until 16 December 2021 to all registered participants.

How can I interact with the viewers during the broadcast of my presentation?

A Forum is available to give speakers the opportunity to exchange directly with viewers. Your presence online in the Forum at the time of your presentation would be most appreciated.

To enter the Forum and interact with the audience:

    1. Connect to the platform on the day / time of your presentation
      Please note the times indicated are approximative, so we ask you to connect 5 minutes before and, if possible, plan to stay longer than your actual presentation duration to accommodate any delay in the broadcast.
    2. During your presentation you will see on the side a Forum window. Use the chat function to enter the Forum discussion. Each of your posts will be identified with your name and country, allowing the audience to recognise your contribution.


The Forum is an area for scientific exchange rather than a questions and answers page.

I am an abstract or clinical case Presenter and have another question

Please contact:

I am Faculty and have another question

Please contact:

Research Gateway

Explore the Research Gateway where you will find abstracts and clinical cases. Like, share and comment on your favourites and interact with the presenters and your peers.

Fellows of the ESC & ESC Professional Members

Are there dedicated activities for FESC and members during ESC Asia 2021 with APSC & AFC ?

A dedicated area, called Member Home, with exclusive Member features available for FESC and paying Members will be available from the Congress platform menu. The Member Home is open to all delegates registered to ESC Asia 2021 with APSC & AFC, however specific  features will only be open to paying members (ESC Professional Members, FESC, Associations Ivory, Silver, Gold members and Fellows)

A Quiz with the possibility to win 3 free Online registrations for ESC Congress 2022 Barcelona held from 26-29 August 2022. The free registrations are nominative and not transferrable.

A series of Professional development videos and the possibility to network with peers and much more…

Stay connected, for more information to come.

How do I become a member?

Find out all about membership here.

How can I check my membership status?

Check your membership status in your My ESC account under “My Membership” here.

I am a young cardiovascular professional. How can I connect with the ESC Young Community?

During ESC Asia with APSC & AFC 2020 – You can connect with other members around the world by clicking on the Member Directory held on the Member Home and access professional development videos on demand  focusing on how to get involved with the ESC Young Community.

You can visit your dedicated webpage to find out about our activities. You can also contact us at:

How do I renew my membership?

Membership can be renewed in your My ESC account under “My Membership”.

How can I become a Fellow of the ESC (FESC)?

The deadline for applications this year is 17 October 2021

Have further questions about Fellowship ?

Check the Fellowship FAQ

Have further questions about membership?

Contact us or check the Membership FAQ.

Industry partners

Don't miss our industry partners presentations. Access the Scientific Programme.


I am looking for Press registration / accreditation

Accredited press can register at no charge through this link to view sessions and access the scientific resources until 16 December 2021.

If you are not accredited, please apply for accreditation here.

Social Media

What are the ESC’s Social Media platforms?

You can join us on our different platforms:

What are the ESC’s official hashtags?

When tweeting about ESC Asia please use only the official hashtag: #ESCardioAsia
You can also add depending on the topic you are covering:
#ESCGuidelines; #ESCDigital; #ESCAbstract; #ESCHypertension #ESCStroke

Can I share the content on social media and how?

We encourage you to share the new science presented; how this will impact your region and your practice; your own thoughts and reflections; tag your wider community so that more of your peers learn from you what is new at #ESCCardioAsia

Contact Us

Please note that the Frequently Asked Question (FAQ) page is updated regularly. 

If you have read the above and your question is not answered do not hesitate to contact the congress team. We're always here to help you.

You can also contact the congress team: