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FAQ - EHRA 2021

Technical tips for your online congress

EHRA 2021 starts on 23 April at 14:00 CEST and ends on 25 April at 21:20 CEST

Technical recommendations

The EHRA 2021 platform is designed with a responsive interface that is mobile friendly but for an optimal experience, we recommend that you access the platform on a desktop computer.

Supported Browsers

We support the most current versions of Chrome, Safari, Edge and Firefox. Chrome is the preferred browser.

Tips for the best experience

  • Disable your web browser’s ad blocker (this is normally done through the Settings in your browser). Turning off the ad blocker will help us confirm your attendance and deliver your CME credits.
  • Zoom out on your web browser to see the full room view.
  • If you are using Google Chrome:
    • To zoom out – Simultaneously press Ctrl and on your keyboard
    • To zoom in – Simultaneously press Ctrl and + on your keyboard
  • On Windows 10: to set screen zoom, right-click on your desktop and select Display settings from the popup menu. Zoom can be adjusted in the popup window.
  • If you can’t hear a presentation: Ensure the volume on your computer speakers is turned up and that the sound is not muted. Using the button at the bottom left of the video, confirm the volume level.

Interactive Features

How can I interact during the presentation?

Most sessions will have a Q&A window on the right of the presentation where you can ask questions and interact with other participants through the forums. Each of your posts will be identified with your name and country, allowing the audience to recognise your contribution.

All posts* should be made in English so the global community can understand and respond.

*ESC term and conditions: Participants guarantee that the content he/she submits on the Forum is not obscene, threatening, harassing, deceptive, invasive of another’s privacy, offensive, defamatory of any person, illegal or otherwise deliberately intended to upset or harm other users. The European Society of Cardiology reserves the right, at its sole discretion, to edit, refuse to publish, and remove any user’s content from ESC websites at any time and without prior notice.

How can I interact with an abstract or clinical case presenter in the on-demand programme?

When consulting a presentation, you can use the following functionalities - Like or Comment - to post a message. Presenters are invited to check back on their presentation(s) throughout the congress to respond to comments and/or questions that may arise.
If you enjoy a presentation, please make sure to Like it – and contribute to the rating of the content online! (see the "Best Rated" section) – this will help other participants find and enjoy the content.

Social Media

What is the official hashtag for EHRA 2021?

We encourage you to join the community online for more interaction with your peers.

Share the latest highlights from #EHRA2021 on your social media, particularly Twitter. Please use the official hashtag for the congress: #EHRA2021

Where can I find the ESC on social media?

We have an amazing team of Ambassadors who will tweet during the event. Follow them on Twitter and join the conversation.

You can also join us on:

  • Facebook – @europeansocietyofcardiology
  • Twitter
    o Main account – @escardio
    o Journals account – @ESC_Journals
    o News account – @ESCardioNews
  • LinkedIn – European Society of Cardiology
  • Instagram – @europeansocietyofcardiology


How do I register?

To register, you will be asked to sign in to your My ESC account. If you do not have a My ESC account, you will need to create one during the registration process, which will take about two minutes.

EHRA Members benefit from a reduced congress registration fee, access to congress resources on ESC 365 and additional opportunities all year long. Register now 

Who is eligible to register?

Registration is reserved for certified healthcare professionals, associated press and other stakeholders in science, management, and prevention of cardiovascular disease.

I cannot attend or I’m not sure I can be present for the whole congress. How can I still access the scientific presentations?

We are sorry you will miss the online event and interaction with your peers.
There are two options for you:

  • if you would like to browse the scientific resources for a short period register now to give yourself 4 weeks access to congress resources.
  • if you prefer unlimited access to those same resources without any deadline, a membership offer may be more suitable – please see below for details.


How do I become an EHRA Member?

It’s very simple – there is no paperwork to fill out and you can become a member in less than 10 minutes. Find out all about membership here.

Is there a reduced congress fee for EHRA Members?

EHRA Ivory, Silver, Gold benefit from a reduced fee on registration as well as opportunities all year long. Join here before you register.

How can I check my membership status or renew it?

Your membership status can be checked in your My ESC account under My Membership renewal can be made through this same access.

What if I have other questions about membership?

Contact us or check the Membership FAQ.

Our experts will be available on 23-24 and 25 April from 08:00 to 21:00 CEST.

My ESC Account

For any questions about your My ESC Account, we invite you to consult the dedicated webpage.

Continuing Medical Education (CME) Credits and certificate of attendance

An application has been made for accreditation to the European Accreditation Council for Continuing Medical Education (EACCME) to provide CME activities for attending medical specialists.

The EACCME® is an institution of the European Union of Medical Specialists (UEMS)

How many CME credits can I receive?

You will receive one credit for each full hour you have spent online during the congress days from 23 to 25 April 2021. The maximum of credits per day will be defined by the European Accreditation Council for Continuing Medical Specialists (UEMS). The total number of credits obtained at the end of the congress is the sum of hours spent by day.

The certificate will be available after the congress and will be based on the real-time tracked spent viewing scientific sessions from 23 to 25 April 2021, except for the informal sessions taking place in the Discussions Rooms.

Please be aware that any tracking blockers on your device or browser may prevent us from tracking your activity properly, with the result that the CME points will not be added to your certificate of attendance and cannot be claimed after the event.

How can I claim my certificate of attendance?

You will need to complete a short questionnaire to receive your certificate. The questionnaire and instructions will be sent to you after the congress.

I practice in the United States of America / Canada: how can I claim credits?

Through an agreement between the European Union of Medical Specialists and the American Medical Association, physicians may convert EACCME® credits to an equivalent number of AMA PRA Category 1 Credits™. Information on the process to convert EACCME® credits to AMA credits can be found here.

Live educational activities occurring outside of Canada, recognised by the UEMS-EACCME® for ECMEC® credits, are deemed to be Accredited Group Learning Activities (Section 1) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada.

Scientific Programme

How can I access the full programme?

The full programme can be found here.

Exact starting times may differ slightly, we’d advise you to join five minutes early to ensure you do not miss the start. Presentations will be made available on-demand within 24 hours.

Time Zones

The official event time zone is Central European Summer Time.


All presentations are in English. Translation is not available.

Faculty and Presenters

At what time will my presentation be broadcast?

We invite you to access your agreement form to find the details related to your contribution to EHRA 2021, including the broadcast date and time of your presentation.

Kindly consider that timing can vary slightly, therefore we advise you to connect five minutes before the scheduled broadcast time.

Where can I find/watch my presentation again?

All presentations will be made available on demand 24 hours after broadcast. The content will be accessible on the congress platform until 24 May 2021 to all registered participants. EHRA members can access these same resources for a much longer period by logging in to their My ESC account.

How can I interact with viewers during the broadcast of my presentation?

A forum is available to give speakers the opportunity to exchange directly with viewers. To enter the forum and interact with the audience:

  1. Connect to the platform on the day/time of your presentation
    Please note, the times indicated are approximate, so we ask you to connect five minutes before and, if possible, plan to stay longer than your actual presentation to accommodate any unexpected delays in the broadcast.
  2. During your presentation you will see a Forum window on the side of the screen. Use the chat function to enter the Forum. Each of your posts will be identified with your name and country, allowing the audience to recognize your contribution.

Whom should I contact if I have another question?


Industry Partners

Where can I find information about Industry Partners activities?

You may access the industry section on our website. Once the online platform is live, you may access the Industry tab through the main menu to find details related to their entities and activities.

How can I interact with Industry?

Log in daily to from 23 to 25 April to choose from a selection of simultaneous Industry Q&A sessions.

Will Industry have scientific sessions?

Yes. Here is the link to Industry-dedicated scientific sessions.

Presentations will be made available in On-Demand within 24 hours. Replaying and watching sessions from the congress will be available on the platform until 24 May.


I’m accredited press. How do I register?

We invite you to register at no charge through this link before the congress starts to be able to view sessions and access the scientific resources until 24 May (reserved for registered press only).

Where can I find embargoed press material?

Embargoed material is reserved for accredited press. To receive embargoed press material, please apply for accreditation here.

What’s on the programme from the industry partners?

The programme is available here.

Contact us

Please note that the Frequently Asked Question (FAQ) page is updated regularly. 

If you have read the above and your question is not answered do not hesitate to contact the congress team. We're always here to help you.